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Wi-Fi has become a nearly ubiquitous feature of the modern-day office, and for a large portion of today’s businesses having reliable internet coverage is downright critical to getting the job done. And of course, when it comes to Wi-Fi, having the signal to reach across the entire facility is ideal, leaving no areas uncovered or struggling with a spotty internet connection that could hamper workers’ productivity. But what is the best way to ensure full Wi-Fi coverage throughout an office? While there is a range of methods for getting an internet signal to reach all corners of a business’s property,...

Read More Mesh Network vs. Wi-Fi Range Extender — What Are the Key Differences?

Most employees know to be careful when clicking on emails they receive from unfamiliar senders. But as cybercriminals and their tactics have become more and more sophisticated over time, it has grown harder and harder to recognize a scam. And as a result, the threats such attacks pose to a business and its systems continue to grow. Just how big are the threats? Consider this: According to a recent report by insurance carrier Hiscox, in 2019, the average cost of a single cyberattack on a business reached just under $200,000. And businesses of all sizes can be targeted. In fact,...

Read More 5 Common Cybersecurity Threats to Watch Out for in the Workplace

Even before a global pandemic forced millions of U.S. consumers to take their shopping activities online, e-commerce had clearly become a force to be reckoned with in the modern marketplace. In fact, with online sales of physical goods nearing $350 billion in the United States in 2019 alone, the e-commerce wave had already grown so large that business owners ignored it at their own peril, and the coronavirus has only served to make it even more prominent. Think about it: Even if today’s consumers end up shopping in person at a store, most perform at least some measure of online...

Read More 5 Web-Based Services That Can Help Businesses Add and Grow Their Online Retail

For significant portions of today’s workforce, the challenges of the past year have forced an all-new reality: working from home. And while some workers are naturals at the telecommute and welcome it with open arms, others sorely miss the structure of the office and have struggled to maintain their productivity levels without it. There is good news for the latter group of workers, though. By employing the right technologies and taking a few deliberate steps to tailor a workspace that minimizes distractions, it is possible to clear the hurdles the home environment can create. Consider these five ways to pump...

Read More 5 Ways to Boost Productivity When Working From Home

Even before a global pandemic ramped up the demand for Zoom, Skype, Google Meet and a host of other top videoconferencing applications, the videoconference was already becoming a staple of the 21st century office. After all, virtual meetings support the telecommute, which was already picking up steam before the coronavirus came along. They also allow team members in far-flung locations to collaborate instantly and effectively, and they can save companies a substantial amount of money in travel. But as far too many attendees of videoconferences gone wrong can attest, these digital get-togethers also have their problems, especially when it comes...

Read More 6 Simple Tech Tips for Better Videoconferences and Video Chats

When a customer, or even a prospective customer, calls a company during regular business hours, he or she generally has an expectation (and let’s face it, an understandable one) that the call will be answered. If the call cannot be answered right away, most consumers expect to at the very least be directed to a way to get the help they are seeking. And while this is especially true for businesses that consumers depend on for essential services, it applies across the board to a large extent, no matter what category of products or services the business might offer. What...

Read More The Potential Costs of Missed Business Calls (and 5 Ways to Avoid Them)

More often than not, the needs of the business world demand much more powerful and professional-grade tools than their counterparts in the home. This can ring especially true in the area of communications, where reliable connections and a broad range of features can mean the difference between winning new business and missing out on valuable opportunities. And when it comes to office phone systems, having all the tools workers need to keep communications clear, open and freely flowing, both inside and outside the office walls, can be critical to a business’s success. The Power of PBX The Private Branch Exchange...

Read More What Is Hosted PBX, and What Are the Business Benefits?

For today’s connected consumers, getting through a stay in a businesses’ waiting room no longer has to equate to idle time spent with little to do besides make a cup of coffee, flip through outdated magazines or watch whatever happens to be on the waiting-room TV. With a speedy Wi-Fi connection and a laptop computer, or even just a Wi-Fi enabled smartphone, waiting-room guests can get their work done, catch up on online chores or the news, or take their pick from a broad array of online entertainment options. But as most consumers are painfully aware, not all waiting rooms...

Read More 5 Ways to Improve the Wi-Fi Experience in Your Waiting Room

In a business environment that has been heavily impacted by the COVID-19 pandemic and the array of efforts being taken to prevent the spread of the virus, few areas in the retail and hospitality arenas have seen as much change as the payment process. In addition to mask-wearing protocols and the installation of plexiglass dividers at checkout in an effort to keep both consumers and workers safe, the ways people actually pay for their products is also seeing fundamental changes the world over. Among the most popular ways businesses are keeping customer-worker contact to a minimum and safety precautions at...

Read More 4 tech tools that support touchless and low-touch payments