Upcoming Payment System Upgrade Notice
We're excited to announce the deployment of our new payment software on Sunday, July 12, 2026. This upgrade will help enhance our payment processing capabilities and improve the overall customer experience.
From 10:00 AM – 4:00 PM, the following applications will be temporarily unavailable during the upgrade:
- Automated telephone bill payment system
- Payments on the online portal or in the MyFTC app
We appreciate your patience and understanding as we implement these important system upgrades.
How can we help you?
At FTC we’re as committed as ever to providing the best service possible to both residents and businesses in Williamsburg, Lee, Sumter, Clarendon and lower Florence counties.
Customer Service
Visit Customer Service
Help Center
Visit Help Center
Speed Test
Run a Speed Test
Fraud Claims
Submit a Fraud Claim
