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Managed Service Provider (MSP)

The core focus for this service is to provide a single point of contact for all your IT needs.

What is a Managed Service Provider (MSP)?

FTC MSP fully manages businesses’ information technology (IT) infrastructure and end-user systems. Small and medium-sized businesses (SMBs), nonprofits, and government agencies engage FTC to perform a defined set of day-to-day management services. These services include endpoint device management, networking, cybersecurity, infrastructure design and implementation, business continuity, and monitoring on a daily basis — allowing organizations to focus on improving their business without worrying about system downtimes or service interruptions.

Better Benefits for Business

Lower technology costs through economies of scale

Efficient delivery of services in our areas of expertise

Experienced and highly specialized talent

Ability to rapidly scale up and down

Knowledge and application of emerging technologies

Visibility into future trends in our areas


What we do and how we do it

FTC helps businesses stay safe, productive and profitable through the smart use of technology and manpower. Companies of all sizes rely on our complete spectrum of managed IT services and solutions to address their IT challenges.

Starting with our core elements, FTC does this with our best-in-class personnel, software and hardware.

Internet Security Starting at $99.95

MANAGED FIREWALL (INTERNET SECURITY)

The first element in FTC’s core MSP portfolio, the managed firewall falls into the Security-as-a-Service (SECaaS) category. It is the first line of defense for all FTC MSP accounts and is a necessity for any business that uses high-speed internet access. The product’s main purpose is to protect against frontal assaults from the internet, utilizing a Next-Generation Firewall Appliance featuring Reassembly-Free Deep Packet Inspection (RFDPI).

MSP Ultimate Bundle – $48.85 per Endpoint

REMOTE MONITORING AND MANAGEMENT (RMM)

A cornerstone for maintaining and enhancing IT infrastructure and the second line of defense in FTC’s core MSP portfolio, RMM plays a critical role in IT management by automating various tasks and providing best-in-class remote access and real-time monitoring and alerting. It gives FTC the ability to:

  • Monitor system health and performance in real time
  • Install and update software
  • Troubleshoot and resolve issues remotely

MANAGED DETECTION AND RESPONSE (MDR)

Another item in the Security-as-a-Service category, MDR (also known as next-generation antivirus) is the final core element in FTC’s MSP portfolio. It provides ongoing cybersecurity with live monitoring from our Security Operations Center (SOC), as well as threat detection and response.

MULTIFACTOR AUTHENTICATION (MFA)

MFA protects applications by using a second source of validation, like a phone or token, to verify user identity before granting access. FTC’s MFA is engineered to provide a simple, streamlined login experience for every user and application — and as a cloud-based solution, it integrates easily with your existing technology.

ZERO TRUST ENDPOINT PROTECTION

As part of FTC’s enhanced effort to ensure all systems are secure, we add a zero trust approach with application whitelisting and ringfencing to the security stack. As attackers become more sophisticated, so do the complexities of stopping software-based threats. This framework, which does not trust any entity inside or outside the IT environment at any time, provides the controls needed to secure, manage and monitor every device, user, app and network used to access business data.

SECURITY AWARENESS TRAINING

Different-sized organizations cope with security differently. No matter the size, a company’s security is only as strong as its weakest link, and the human element is often the most vulnerable and yet the strongest asset in a company’s security system. The key is to ensure that employees are properly trained and aware of the importance of security.

FTC Managed Service Provider’s security awareness training and our IT security professionals take on the burden of creating and running an organization’s security program, testing, and reporting. FTC’s comprehensive approach is designed to help users and employees thoroughly understand the roles they play in helping combat information security breaches. The cybersecurity awareness training plays a critical role in minimizing the serious threats posed to end users by phishing attacks and social engineering.

BUSINESS CONTINUITY AND DISASTER RECOVERY (BCDR)

No matter the threat, FTC’s fully immutable managed backup and disaster recovery solution keeps operations running smoothly. With our answer to the challenges of ransomware, natural disasters, hardware failure and data corruption, organizations get a fully managed service with on-premise and cloud storage so secure nobody can delete it — not even us!

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