Upcoming Payment System Upgrade Notice
We're excited to announce the deployment of our new payment software on Sunday, July 12, 2026. This upgrade will help enhance our payment processing capabilities and improve the overall customer experience.
From 10:00 AM – 4:00 PM, the following applications will be temporarily unavailable during the upgrade:
- Automated telephone bill payment system
- Payments on the online portal or in the MyFTC app
We appreciate your patience and understanding as we implement these important system upgrades.
Business
Calling Plans
Change or Cancel Phone Service
- How to change or cancel Phone service
- Suspending or restoring Phone service
- Contacting Customer Service
- Account-change charges
- Ordering a second line
- Changing your phone number
- Changing your directory listing
- Relocating your Phone service
- Retaining your phone number when moving
- Phone installation times
- Phone number portability
