Customer Service

Need to Get in Touch?

At FTC we’re as committed as ever to providing the best service possible to both residents and businesses in Williamsburg, Lee, Sumter, Clarendon and lower Florence counties. We are available via phone and email to address your needs as quickly as possible.

Important Phone Numbers:

Telephone repair
Phone: 611 or 888-218-5050 (24 hours a day, 7 days a week)

Service questions
Phone: 888-218-5050 (Call center Mon. – Fri. 8 am – 6 pm)
Text: 843-FTC-TEXT (843-382-8398)
Live Chat: checking availability…

Technical support for Internet service
Phone: 611 or 800-541-5030 (24 hours a day, 7 days a week)

Call before digging!
Phone: 811, 888-SC1-PUPS or 800-922-0983

South Carolina Lifeline Program
Click here for information on the program.

Personal web space
Click here for information on setup.

National Do Not Call Registry
Click here to access the National Do Not Call Registry web site.


Customer Support Contact Form:

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