Upcoming Payment System Upgrade Notice
 
We're excited to announce the deployment of our new payment software on Sunday, July 12, 2026. This upgrade will help enhance our payment processing capabilities and improve the overall customer experience.
 
From 10:00 AM – 4:00 PM, the following applications will be temporarily unavailable during the upgrade:
- Automated telephone bill payment system
- Payments on the online portal or in the MyFTC app
 
We appreciate your patience and understanding as we implement these important system upgrades.

TV and Security

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    Detail of Video Charges

    The Detail of Video Charges section lists the detailed charges for your TV services including your content packages, set-top boxes and extra features such as premium channels and DVR services. The taxes charged on this service are based on the county where you reside.

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    Detail of Security Charges

    The Detail of Security Charges section lists the detailed charges for your Security services. The taxes charged on this service are based on the county where you reside.