July 2022 - FTC-I

Jul

26

2022

What’s the Best Way to Communicate With Customers? : When Phone, Email and Text Are Best for Customer Communications

In the 21st century business world, there is certainly no shortage of ways for businesses to communicate with their customers. The old standbys of phone and mail communications are, of course, always reliable options. With smartphones in most consumers’ hands or pockets during all waking hours, texting is another way to reach consumers quickly. And thanks to the internet, a range of new digital options have joined the scene, including email, videoconferencing, online chat, and social media posting and/or direct messaging. Of course, for businesses, the abundance of communications channels can present a quandary: Which option do I use and...

Jul

21

2022

Security alert: Microsoft Follina vulnerability requires Windows updates ASAP

Due to a recent Follina cybersecurity threat targeting systems operating on Microsoft Windows, FTC is advising that all of its customers using Windows to install the most recent updates as soon as possible. The latest updates can be found at windowsupdate.microsoft.com, or installed by following these steps: In Windows 11, select Start > Settings > Windows Update In Windows 10, select Start > Settings > Update & Security > Windows Update The Follina Threat In mid-June, Microsoft confirmed that Microsoft Office had been impacted by a “zero-day vulnerability” — meaning that a patch had not been created yet to address...

Jul

18

2022

Home Security Tips You Never Thought Of: 5 Tech Tools for Home Security

According to the most recent available FBI crime statistics, Americans fell victim to more than 1.1 million burglaries in 2019, accounting for an estimated $3 billion in property losses. Further, more than 60% of the year’s burglary offenses targeted residential properties. But homeowners are certainly not defenseless against these crimes, especially in the age of the internet. Even when away from their residences for extended periods of time, they can maintain high levels of protection and surveillance by using today’s connected technology, along with a few recommended security practices. Consumers looking to keep their home, loved ones and belongings safe...

Jul

11

2022

6 Ways To Choose the Best Laptop For Students

In the modern educational world, students’ primary learning tools go well beyond the pencils, paper, chalk and chalkboards that powered most classroom instruction in the past. And one educational tool, in particular, has become a go-to resource inside the classroom, at home and in a broad range of other off-campus learning locations: the laptop computer. Built to support learning and schoolwork on the go, a laptop enables students to easily access a world of digital learning resources via the internet. It can also help students perform school-related research from nearly anywhere with an internet connection. Among the many other benefits...