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Sign up and save today!
Sign up and get the first two months free: Premium Wi-Fi Plus, ProtectIQ™, ExperienceIQ™
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Premium Wi-Fi
Reliable, Powerful Coverage
With optimized internet, enjoy enhanced Wi-Fi coverage throughout your entire home. Connect over 100+ devices while still enjoying uninterrupted surfing, streaming and working.
Control
Enable guest Wi-Fi network, Set Parental Controls, and Network Security protection from malware and viruses – all from the FTC WiFi App.
Support
From installation to our 24/7 support, enjoy a stress-free experience fully managed by FTC.
Learn More About Premium Wi-Fi
$8.95/mo. when bundled Features
Premium Wi-Fi
(Included With Internet)ExperienceIQ*
($4.95/mo.)ProtectIQ*
($4.95/mo.)Premium Wi-Fi Plus
($9.95/mo.)GigaSpire Smart Home Router - Carrier-Class Wi-Fi 6 Technology
- Router Lists All Devices on the Network
- 6-Antenna Wi-Fi Array for Longer Range, Higher Efficiency and Less Interference
- 5 GHz and 2.4 GHz Dual-Band Support
- Ability to Set Up a Separate Guest Wi-Fi
- Additional Mesh Access Points ($4.95/mo.)
Basic Parental Controls - Set Up User Profiles
- Enable and Disable Devices Within Profiles
- Allows for Multiple Bedtime Schedules
ExperienceIQ Enhanced Parental Controls - Manage the Content and Hours of Use for Connected Devices
- “Safe Search” Feature Activates Google and Bing Search Engine Filters Automatically
- YouTube Restricted Mode Activates YouTube’s Filters Automatically
- Application and Category Filters to Block Known VPN Services From Functioning
- Ability to Set Up Profiles for Limiting Certain Content and Internet Access
- Configurable Content Filters for Pornography, Gambling, Alcohol, Drugs and more
- Configurable Time Limits Per Profile
- Usage Reporting By Day, Week and Month
ProtectIQ Network Security - Real-time Monitoring of Data Moving Through Your Home Network
- Blocking of Any Malicious and Suspicious Activity
- Malicious-website Protection (e.g. Malware, Worms, Etc.)
- Anti-virus and Anti-ransomware Packet Inspection
- Prevents Unknown Devices From Accessing Your Network
- Security Alerts
- Details on any Device(s) Targeted by Attacks
- Anti-Virus
- Anti-Spyware
- Personal Firewall
- Guaranteed Protection
- Bloatware Removal Tool
- Ransomware Scanning and Removal
- 250 GB Cloud Storage
- Easy File Backup
- 256-bit Encryption
- Multiple Computer Access
- Remote File Access
- Backup
- Reporting
- Smart Logins
- Multiple Computer Access
- 256-bit Encryption
- Advanced Custom Options
- Automated Backups
- Form Fill Password Strength Indicator
DEVICE SUPPORT AND PC TUNE-UP - 24/7/365 US-Based Live IT ProfessionalS
- Old and New Device Installation and Configuration
- Device Tune-ups
- Setup, Support and Troubleshooting
*ExperienceIQ and ProtectIQ Requires a GigaSpire
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My Network
Get a complete view of the home – network, equipment, services and overall usage.
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Alerts
Quickly check alerts within the app to maximize your internet experience.
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People
Create unique experiences for individuals in your home. Monitor use, pause the internet, set time limits and more.
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Places
Create places to group devices within a location in the home by room, area or location.
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Things
View connected devices and network usage of each device. Here you have access to set activity priorities and so much more.
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Settings
Customize your FTC WiFi app settings including everything from security codes to alerts.
Learn More About the FTC WiFi App
Setting Up Your Wi-Fi and FTC App
An Introduction to the Main Dashboard on your FTC WiFi App
Getting to know People Places and Things
How to Change Your Network Name and Password
Learn About Connected Devices in Your Network
Learn about the Settings Menu in the App
View Network Usage with the App
Performing a Bandwidth Test Using the App
Setting up a Guest Network
Learn How to Enable and Disable Applications Using the App
Setting up Basic Parental Controls
ExperienceIQ™
Enhanced Parental ControlsYou set the boundaries. We help you keep them.
With ExperienceIQ™, Parental Controls let you manage screen time, content, and access – all from the FTC WiFi App.
$4.95/mo. or get both ExperienceIQ™ and ProtectIQ™ for $8.95/mo.
Requires a GigaSpire router.Control
Add content, app and website filtering to control access to specific online content.
Manage
Add time limits to safely enforce screen time limits within your home.
Monitor
Monitor usage to understand where your children are spending time online.
Learn More About ExperienceIQ™
Learn How to Enable and Disable Applications Using the App
Learn how to set up Enhanced Parental Control Profiles
How to Set up My Priorities in ExperienceIQ
Learn how to set Screen Time Limits with ExperienceIQ
Learn about alerts in ExperienceIQ
Learn How to View Usage with ExperienceIQ
Learn how to Add Content Restrictions in ExperienceIQ
ProtectIQ™
You have locks on every door and window. But not your network?
As hackers and malware become increasingly more sophisticated, your network requires an equally innovative solution.
ProtectIQ™ helps you keep a lock on your network – and alerts you when any unwanted visitors try to enter.
$4.95/mo. or get both ProtectIQ™ and ExperienceIQ™ for $8.95/mo.
Requires a GigaSpire router.Protect
Protect ALL devices on your network. Every file that passes through your network is scanned, known viruses are blocked and destroyed before you encounter them.
Prevent
Using our Intrusion Prevention System, we prevent cyber criminals from accessing your network, keeping your sensitive information secure.
Block
Malicious Websites – We analyze the data from thousands of malicious sites—phishing, hijacking, spyware, adware, and malware sites are blocked.
Learn More About ProtectIQ™
Learn How to Enable and Disable Applications Using the App
Learn More about ProtectIQ
Premium Wi-Fi Plus
You want security and organization. We make it easy.
With the Premium Wi-Fi suite of features including Secure IT, FileHopper, Password Genie and Device and PC Tune-up you can secure, share and backup your files, manage your passwords and receive technical support 24/7 for up to 4 devices.
$9.95/mo.
Premium Wi-Fi Plus Features
SecureIT is antivirus and Internet security software that protects your computers and mobile devices from the latest online threats. With SecureIT, you get industry-leading, essential protection plus the convenience of hands-free updates to the software. SecureIT works silently in the background, protecting computers and mobile devices from all manner of threats.
FileHopper online backup is the easiest way for you to securely store your files. It only takes one incident of a hard-drive crash or deletion of valuable files to see its value. With FileHopper, your files are backed up with 256-bit encryption, so you know you are safe.
Password Genie password manager, data protection and password security software is your digital wallet. Named by Mashable and Information Week as a top-10 password manager, it helps protect against identity and password theft. Password Genie is convenient to use and keeps your digital identity safe.
Device Support and PC Tune-up provides 27/7 technical support for up to 4 devices including PCs, laptops, smartphones and tablets.
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Plans
Internet Speed All speeds come with 10 free email accounts
Internet Only (per month)
Internet Rate When Bundled with Voice Line (VoIP) and Connections Discount (per month)* 4-15 Mbps $49.95 $29.95 25 Mbps $54.95 $34.95 50 Mbps $59.95 $39.95 250 Mbps $69.95 $49.95 500 Mbps $79.95 $59.95 1 Gig $89.95 $69.95 *Voice Line (VoIP) charge of $24.95/mo. is in addition to rates listed for internet package. Prices shown are residential rates. All services/speeds are not available in all areas. Listed speeds comply with FTC’s Open Internet Statement.
FTC’s Internet Plans Include:
- Free modem and in-home Wi-Fi to simultaneously connect your smartphone, tablet, laptop and other wireless devices
- 24/7 Technical Support
- Email Spam Blocker / Virus Protection
- 15 Gig of Email Storage
- 10 Mb of Web Space
- Free Online Content from ESPN
- All Internet plans are eligible for FTC Connections
Is Fiber Available at Your Address?
Use the FTC look-up tool to see the maximum speed that you can get at your address.
Connection Protection – $4.95 monthly
Damage to inside wiring can be expensive to repair. With Connection Protection from FTC, you can rest assured because your FTC Internet network wires and jacks are covered — along with the wires for your FTC Voice, Security and Digital TV services. That’s total protection from damage caused by pests, water and deterioration.
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Fiber to the Home
Fiber Optics is the Future of Internet!
Fiber optics is today’s most-sought-after method for sending and receiving data. Fiber to the Home (FTTH) delivers this technology to residences, allowing for huge data bandwidths and the absolute fastest internet speeds. No matter what your usage requirements are both now and into the future, a direct fiber connection ensures that you will have the best experience possible.
FTC’s Fiber Build Plan
Fiber to the Home (FTTH) is the future of data transport and FTC has embarked on an extensive fiber build to increase the number of homes directly connected to the fiber network. Started in 2019, the FTC fiber construction is well under way and crews are still working to deliver the blazing fast internet speeds that come with a fiber connection to more area homes.
FTC now has fiber passing 50% of the addresses in its service area, which represents a 25% increase from when the project started. Currently, a total of 1,050 miles of fiber placement are completed and 700 additional miles are actively under construction. There are also 315 miles being staked and 300 more miles being designed.
See the map below showing the fiber build details.
How does FTTH Work?
Fiber optics uses laser pulses to transmit billions of bits of data per second through strands of glass. These glass strands are so pure the light emitted by a burning candle can be viewed through them from 7 miles away! These laser pulses transport electronic data at up to 2.4 Gbps. That’s more than 100 times faster than traditional, non-fiber methods. The laser pulses are converted to electronic signals via optical network terminals and distributed throughout the home as internet service, voice, digital TV, video surveillance, etc.
What are the Benefits Gigabit Internet?
Many people don’t realize just how many smart devices are using bandwidth in their homes. Devices like cell phones, gaming systems, smart televisions, smart appliances, video surveillance systems, computers, tablets and others rely on having enough bandwidth to function properly. With inadequate bandwidth, everything slows down — much like a congested highway. Our 1 Gig internet service is symmetrical which allows for 1 Gig downstream and 1 Gig upstream providing you with the absolute Best Internet Experience in the marketplace.
FTTH and Gigabit Internet Provide:
- Zero buffering
- Super-fast downloads and uploads
- The ability to stream OTT TV service, movies and music on multiple devices at the same time
- Low latency and ping speeds provide a superior online gaming experience with a competitive advantage
- Improved reliability and less susceptibility to inclement weather such as lightning
- Easier to maintain remotely
25 songs in 1 second.
A TV show in less than 3 seconds.
A movie in 36 seconds.
Is Fiber Available at Your Address?
Use the FTC look-up tool to see the maximum speed that you can get at your address.
For information on pricing and to find the plan perfect for you click here.
FTC Area Address Existing Construction Planning FTC Service Area
Address
ExistingUnder ConstructionPlanningFTC Service Area
Address Point
Existing FiberFiber Under ConstructionFiber PlanningLearn More About Fiber
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Affordable Connectivity Program
What is the Affordable Connectivity Program?
FTC is participating in the Affordable Connectivity Program (ACP), a federal government program aimed at assisting low-income households pay for internet service. The ACP will provide a discount of up to $30 on internet bills for households that meet income eligibility requirements.
Am I eligible for the Affordable Connectivity Program?
A household is eligible if one member of the household:
- Has an income that is at or below 200% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, WIC or Lifeline. Those who are already qualified for Lifeline do not need to re-apply;
- Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
- Received a Federal Pell Grant during the current award year.
Those who have questions as to whether they meet the above criteria can go to https://acpbenefit.org/do-i-qualify/.
How do I sign up for the Affordable Connectivity Program?
To apply through the National Verifier, go to ACPBenefit.org. To enroll in the ACP with FTC, participants must first be approved under the National Verifier. Once the participants have been approved, they will need to take their paperwork by one of FTC’s seven stores.
How do I receive my Affordable Connectivity Program credit?
The credit, which will be placed directly on the applicants’ monthly bill, can be applied to any FTC internet plan. If the monthly rate exceeds the $30, the applicant will be required to pay the difference. If the rate falls below $30, the credit will be the total amount of the plan.
For more information visit https://www.fcc.gov/acp.
Need help with the Affordable Connectivity Program?
If you need to talk to someone about your eligibility or application status, please call the ACP helpline at (877) 384-2575.
If you are having issues with your provider involving the Affordable Connectivity Program, you may want to file an informal consumer complaint. If your issue is a billing and service issue, the FCC will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. The FCC encourages you to contact your provider to attempt to resolve your issue prior to filing a complaint.
To proceed with filing a complaint with the FCC, please go to this form and select “availability” as the Issue and fill in the form.
For additional information, call 888-CALL-FCC (888-225-5322).
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Wi-Fi Hot Spots
FTC offers free Wi-Fi hotspots in the following area locations:
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Speed Calculator
How much internet speed do I need?
In the past, the internet was primarily used to download content, emails & browse websites. But now more than ever, internet requirements have changed! Interactive tasks like video calls and gaming, require higher speeds. How much is enough?
No two homes are the same, so it’s important for you to consider how you use the internet on a day-to-day basis. This will help you pick the package with the internet speeds that will provide you the best experience. After all, there’s nothing worse than your screen freezing up when you’re on an important video call.
Getting a quote is quick, easy and free!
Here’s what you can expect:
- We’ll determine if FTC services are available in your area.
- We'll work with you to determine which plans or services are best.
- You'll receive a free service recommendation and price quote.