Need help finding your old service provider account number or PIN?

Account Numbers:
You can often find your old service provider account number when you log into your account online or via an app, or on the first page of the paper bill.

PIN/Passwords:
Typically a 4-8 digit passcode that was set when creating your account

Verizon Customers:
Verizon is now generating a 6 digit “Porting PIN” for customers that are moving phone numbers. You can find this PIN using the Verizon app, or by calling Verizon customer support.

Note: This is different from your billing PIN, which is usually 4-8 digits and set when creating your account.