Plans

Internet Speed

All speeds come with 10 free email accounts

Internet Only

(per month)

Internet Rate When Bundled with Voice Line (VoIP) and Connections Discount (per month)*
4-15 Mbps $49.95 $29.95
25 Mbps $54.95 $34.95
50 Mbps $59.95 $39.95
100 Mbps $69.95 $49.95
500 Mbps $79.95 $59.95
1 Gig $89.95 $69.95

*Voice Line (VoIP) charge of $24.95/mo. is in addition to rates listed for internet package. Prices shown are residential rates. All services/speeds are not available in all areas. Listed speeds comply with FTC’s Open Internet Statement.

FTC’s Internet Plans Include:

  • Free modem and in-home Wi-Fi to simultaneously connect your smartphone, tablet, laptop and other wireless devices
  • 24/7 Technical Support
  • Email Spam Blocker / Virus Protection
  • 10 Mb of Web Space
  • Free Online Content
  • All Internet plans are eligible for FTC Connections

SIGN UP FOR INTERNET SERVICE


Is Fiber Available at Your Address?

Use the FTC look-up tool to see the maximum speed that you can get at your address.

Check Availability


Connection Protection – $4.95 monthly

Damage to inside wiring can be expensive to repair. With Connection Protection from FTC, you can rest assured because your FTC Internet network wires and jacks are covered — along with the wires for your FTC Voice, Security and Digital TV services. That’s total protection from damage caused by pests, water and deterioration.

Premium Wi-Fi

Reliable, Powerful Coverage

With optimized internet, enjoy enhanced Wi-Fi coverage throughout your entire home. Connect over 100+ devices while still enjoying uninterrupted surfing, streaming and working.

Control

Enable guest Wi-Fi network, Set Parental Controls, and Network Security protection from malware and viruses – all from the FTC WiFi App.

Support

From installation to our 24/7 support, enjoy a stress-free experience fully managed by FTC.

Learn More About Premium Wi-Fi

$8.95/mo. when bundled

Features

Premium Wi-Fi
(Included With Internet)

ExperienceIQ*
($4.95/mo.)

ProtectIQ*
($4.95
/mo.) 

Premium Wi-Fi Plus
($9.95/mo.)

GigaSpire Smart Home Router

  • Carrier-Class Wi-Fi 6 Technology
  • Router Lists All Devices on the Network
  • 6-Antenna Wi-Fi Array for Longer Range, Higher Efficiency and Less Interference
  • 5 GHz and 2.4 GHz Dual-Band Support
  • Ability to Set Up a Separate Guest Wi-Fi
  • Additional Mesh Access Points ($4.95/mo.)
Basic Parental Controls

  • Set Up User Profiles
  • Enable and Disable Devices Within Profiles
  • Allows for Multiple Bedtime Schedules
ExperienceIQ Enhanced Parental Controls

  • Manage the Content and Hours of Use for Connected Devices
  • “Safe Search” Feature Activates Google and Bing Search Engine Filters Automatically
  • YouTube Restricted Mode Activates YouTube’s Filters Automatically
  • Application and Category Filters to Block Known VPN Services From Functioning
  • Ability to Set Up Profiles for Limiting Certain Content and Internet Access
  • Configurable Content Filters for Pornography, Gambling, Alcohol, Drugs and more
  • Configurable Time Limits Per Profile
  • Usage Reporting By Day, Week and Month
ProtectIQ Network Security

  • Real-time Monitoring of Data Moving Through Your Home Network
  • Blocking of Any Malicious and Suspicious Activity
  • Malicious-website Protection (e.g. Malware, Worms, Etc.)
  • Anti-virus and Anti-ransomware Packet Inspection
  • Prevents Unknown Devices From Accessing Your Network
  • Security Alerts
  • Details on any Device(s) Targeted by Attacks

  • Anti-Virus
  • Anti-Spyware
  • Personal Firewall
  • Guaranteed Protection
  • Bloatware Removal Tool
  • Ransomware Scanning and Removal

  • 250 GB Cloud Storage
  • Easy File Backup
  • 256-bit Encryption
  • Multiple Computer Access
  • Remote File Access
  • Backup
  • Reporting

  • Smart Logins
  • Multiple Computer Access
  • 256-bit Encryption
  • Advanced Custom Options
  • Automated Backups
  • Form Fill Password Strength Indicator
DEVICE SUPPORT AND PC TUNE-UP

  • 24/7/365 US-Based Live IT ProfessionalS
  • Old and New Device Installation and Configuration
  • Device Tune-ups
  • Setup, Support and Troubleshooting

*ExperienceIQ and ProtectIQ Requires a GigaSpire

Premium Wi-Fi Deserves the Premium App.

Take control of your home with the FTC WiFi App

  • Download on the App Store
  • Download app on Android

  • My Network

    Get a complete view of the home – network, equipment, services and overall usage.

  • Alerts

    Quickly check alerts within the app to maximize your internet experience.

  • People

    Create unique experiences for individuals in your home. Monitor use, pause the internet, set time limits and more.

 

  • Places

    Create places to group devices within a location in the home by room, area or location.

  • Things

    View connected devices and network usage of each device. Here you have access to set activity priorities and so much more.

  • Settings

    Customize your FTC WiFi app settings including everything from security codes to alerts.

FTC WiFi App Quick Start Guide FTC WiFi App Product Guide

Learn More About the FTC WiFi App

Setting Up Your Wi-Fi and FTC App

An Introduction to the Main Dashboard on your FTC WiFi App

Getting to know People Places and Things

How to Change Your Network Name and Password

Learn About Connected Devices in Your Network

Learn about the Settings Menu in the App

View Network Usage with the App

Performing a Bandwidth Test Using the App

Setting up a Guest Network

Learn How to Enable and Disable Applications Using the App

Setting up Basic Parental Controls

Wi-Fi Location diagram

ExperienceIQ
Enhanced Parental Controls

You set the boundaries. We help you keep them.

With ExperienceIQ™, Parental Controls let you manage screen time, content, and access – all from the FTC WiFi App.

$4.95/mo. or get both ExperienceIQ™ and ProtectIQ™ for $8.95/mo.
Requires a GigaSpire router.

Control

Add content, app and website filtering to control access to specific online content.

Manage

Add time limits to safely enforce screen time limits within your home.

Monitor

Monitor usage to understand where your children are spending time online.

Learn More About ExperienceIQ™

Learn How to Enable and Disable Applications Using the App

Learn how to set up Enhanced Parental Control Profiles

How to Set up My Priorities in ExperienceIQ

Learn how to set Screen Time Limits with ExperienceIQ

Learn about alerts in ExperienceIQ

Learn How to View Usage with ExperienceIQ

Learn how to Add Content Restrictions in ExperienceIQ

ProtectIQ

You have locks on every door and window. But not your network?

As hackers and malware become increasingly more sophisticated, your network requires an equally innovative solution.

ProtectIQ™ helps you keep a lock on your network – and alerts you when any unwanted visitors try to enter.

$4.95/mo. or get both ProtectIQ™ and ExperienceIQ™ for $8.95/mo.
Requires a GigaSpire router.

Protect

Protect ALL devices on your network. Every file that passes through your network is scanned, known viruses are blocked and destroyed before you encounter them.

Prevent

Using our Intrusion Prevention System, we prevent cyber criminals from accessing your network, keeping your sensitive information secure.

Block

Malicious Websites – We analyze the data from thousands of malicious sites—phishing, hijacking, spyware, adware, and malware sites are blocked.

Learn More About ProtectIQ™

Learn How to Enable and Disable Applications Using the App

Learn More about ProtectIQ

Premium Wi-Fi Plus

You want security and organization. We make it easy.

With the Premium Wi-Fi suite of features including Secure IT, FileHopper, Password Genie and Device and PC Tune-up you can secure, share and backup your files, manage your passwords and receive technical support 24/7 for up to 4 devices.

$9.95/mo.

Premium Wi-Fi Plus Features

SecureIT is antivirus and Internet security software that protects your computers and mobile devices from the latest online threats. With SecureIT, you get industry-leading, essential protection plus the convenience of hands-free updates to the software. SecureIT works silently in the background, protecting computers and mobile devices from all manner of threats.

FileHopper online backup is the easiest way for you to securely store your files. It only takes one incident of a hard-drive crash or deletion of valuable files to see its value. With FileHopper, your files are backed up with 256-bit encryption, so you know you are safe.

Password Genie password manager, data protection and password security software is your digital wallet. Named by Mashable and Information Week as a top-10 password manager, it helps protect against identity and password theft. Password Genie is convenient to use and keeps your digital identity safe.

Device Support and PC Tune-up provides 27/7 technical support for up to 4 devices including PCs, laptops, smartphones and tablets.

Fiber to the Home

Fiber Optics is the Future of Internet!

Fiber optics is today’s most-sought-after method for sending and receiving data. Fiber to the Home (FTTH) delivers this technology to residences, allowing for huge data bandwidths and the absolute fastest internet speeds. No matter what your usage requirements are both now and into the future, a direct fiber connection ensures that you will have the best experience possible.

FTC’s 5-Year Fiber Build Plan

Fiber to the Home (FTTH) is the future of data transport and FTC has embarked on an extensive $90 million, five-year fiber build to increase the number of homes directly connected to the fiber network. The FTC fiber construction is nearly halfway through the five years and crews are still working diligently to complete this massive undertaking.

Currently, 400 miles of fiber are finished and 680 more are under construction. There are also 304 miles being staked and 550 more being designed. FTC has fiber passing 32,194 addresses which is a 36% increase over what it was before the project started.

See the map below showing the fiber build details.

How does FTTH Work?

Fiber optics uses laser pulses to transmit billions of bits of data per second through strands of glass. These glass strands are so pure the light emitted by a burning candle can be viewed through them from 7 miles away! These laser pulses transport electronic data at up to 2.4 Gbps.  That’s more than 100 times faster than traditional, non-fiber methods. The laser pulses are converted to electronic signals via optical network terminals and distributed throughout the home as internet service, voice, digital TV, video surveillance, etc.

What are the Benefits Gigabit Internet?

Many people don’t realize just how many smart devices are using bandwidth in their homes. Devices like cell phones, gaming systems, smart televisions, smart appliances, video surveillance systems, computers, tablets and others rely on having enough bandwidth to function properly. With inadequate bandwidth, everything slows down — much like a congested highway. Our 1 Gig internet service is symmetrical which allows for 1 Gig downstream and 1 Gig upstream providing you with the absolute Best Internet Experience in the marketplace.

FTTH and Gigabit Internet Provide:

  • Zero buffering
  • Super-fast downloads and uploads
  • The ability to stream OTT TV service, movies and music on multiple devices at the same time
  • Low latency and ping speeds provide a superior online gaming experience with a competitive advantage
  • Improved reliability and less susceptibility to inclement weather such as lightning
  • Easier to maintain remotely

25 songs in 1 second.

A TV show in less than 3 seconds.

A movie in 36 seconds.

Is Fiber Available at Your Address?

Use the FTC look-up tool to see the maximum speed that you can get at your address.

For information on pricing and to find the plan perfect for you click here.

     
     
     
FTC Area Address Existing Construction Planning

FTC Service Area
Address 
        Existing
       Under Construction
       Planning     

FTC Service Area
Address Point 
        Existing Fiber
       Fiber Under Construction
       Fiber Planning     

Learn More About Fiber

Assistance Services

What is the Emergency Broadband Benefit program?

FTC is participating in the Emergency Broadband Benefit Program (EBB), a federal government program aimed at helping households struggling to pay for internet service during the coronavirus pandemic. The EBB program will provide a temporary discount of up to $50 on internet bills for households that meet income eligibility requirements. The program will operate until the funding runs out or until six months after the federal “Emergency Period” as defined by Congress, whichever comes first.

Am I eligible for the Emergency Broadband Benefit program?

A household is eligible if one member of the household:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid or Lifeline. Those who are already qualified for Lifeline do not need to re-apply;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020, and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers.

Those who have questions as to whether they meet the above criteria can go to getemergencybroadband.org/do-i-qualify/.

How do I sign up for the Emergency Broadband Benefit program?

To apply through the National Verifier, go to getemergencybroadband.org/how-to-apply/. To enroll in the EBBP with FTC, participants must first be approved under the National Verifier. Once the participants have been approved, they will need to take their paperwork by one of FTC’s seven stores and sign an agreement that states they understand the EBBP is temporary, and rates will revert to retail prices at the conclusion of the program.

How do I receive my Emergency Broadband Benefit credit?

The credit, which will be placed directly on the applicants’ monthly bill, can be applied to any FTC internet plan. If the monthly rate exceeds the $50, the applicant will be required to pay the difference. If the rate falls below $50, the credit will be the total amount of the plan. The normal security deposit process is being waived for the EBBP. Once the temporary funding program ends, participants will be subject to standard retail rates to continue receiving service.

How long will the Emergency Broadband Benefit program last?

This $3.2 billion program is a temporary fund established by Congress and will be available until the funding runs out or until six months after the federal coronavirus “Emergency Period” as defined by Congress, whichever comes first.

Wi-Fi Hot Spots

FTC offers free Wi-Fi hotspots in the following area locations:

Speed Calculator

How much internet speed do I need?

In the past, the internet was primarily used to download content, emails & browse websites. But now more than ever, internet requirements have changed! Interactive tasks like video calls and gaming, require higher speeds. How much is enough?

No two homes are the same, so it’s important for you to consider how you use the internet on a day-to-day basis. This will help you pick the package with the internet speeds that will provide you the best experience. After all, there’s nothing worse than your screen freezing up when you’re on an important video call.

Recommended Plan:

Please make a selection!

4 Mbps / 1 Mbps

This speed works well for basic email, web browsing, music streaming and standard definition video (SD) on a limited number of devices.

Subject to availability. FTC Broadband Internet is a "best efforts" service; actual speeds may vary.

15 Mbps / 1 Mbps

Do you have a number of teens or young adults in the house? If so, this speed might be for you. This tier is quickly becoming the new normal — sort of like going 65 mph on the highway!

Subject to availability. FTC Broadband Internet is a "best efforts" service; actual speeds may vary.

25 Mbps / 2 Mbps

In your household, it may be common for someone to stream music while another scrolls through social media while watching Netflix. Sound familiar? If so, this is the right speed for you.

Subject to availability. FTC Broadband Internet is a "best efforts" service; actual speeds may vary.

50 Mbps / 5 Mbps

Do you have multiple devices connected to the Internet at once? When everyone is online at once, this quicker speed will help prevent Internet traffic jams.

Subject to availability. FTC Broadband Internet is a "best efforts" service; actual speeds may vary.

100 Mbps/10 Mbps

More people in the household means more devices — gaming, streaming, uploading, scrolling and more — and that requires more speed. Get this fast speed for the best price!

Subject to availability. FTC Broadband Internet is a "best efforts" service; actual speeds may vary.

Gig / Gig

Our fastest Internet plan! Experience blazing fast speeds for all of your streaming needs!

Subject to availability. FTC Broadband Internet is a "best efforts" service; actual speeds may vary.

Surfing the web

Google, Yahoo, etc.

Streaming SD video

Netflix, Disney, YouTube

Streaming HD video

Netflix, Disney, YouTube

Online gaming

Playstation, Xbox, etc.

Connected devices

Surveillance cameras, Video Doorbell, etc.

Streaming music

Spotify, Sirius, etc.

Virtual Reality / VR

 

Video Calls

Zoom, Skype, etc.

Large File Transfers

Dropbox, Box etc.

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