April 2021 | FTC-I

Apr

30

2021

Tactics for Re-gaining Customers Following a Crisis

Even in the best of economic times, customer churn is a harsh reality that all businesses must deal with, no matter how high the quality of their products or how elevated their level of service. And after a long-running crisis as widespread and impactful as COVID-19, businesses everywhere are struggling to recover from some of the highest levels of churn they have ever experienced. But as the nation begins to emerge from the difficult business climate created by the pandemic, hope is on the horizon — and opportunities for a rebound are becoming more plentiful every day. Among the best...

Apr

26

2021

What Is a Managed Firewall and How Does It Benefit a Business?

Most business owners, and likely even most technology users in general, have heard the term “managed firewall” before. But what does it refer to exactly and does every business need one? Read on for some important insights on just what this powerful cybersecurity element is and why it is important for most businesses to have one. The Definition of a Managed Firewall Serving as an important element of network security, a firewall is a piece of computer hardware or software that monitors a computer network’s incoming and outgoing traffic, then either permits or blocks the transfer of data to and...

Apr

19

2021

Beware: Recent Windows Update Can Cause Crashes While Printing

FTC IT Solutions is offering a word of warning for businesses considering the latest round of updates to Microsoft Windows — be aware that some users have reported common problems after installing the updates. First made available in March 2021, the latest Windows 10 updates have led to reports of computer crashes while printing to certain types of printers. A common symptom of the issue has been the appearance of the loathed “Blue Screen of Death” (BSOD) error, forcing a need to restart the computer being used to print. In most cases, the restart temporarily resolves the problem, that is...

Apr

13

2021

6 Apps That Can Help Users Boost Their Health

Today’s screened devices often get bad press for their tendency to keep users relatively inactive and this is largely for good reason. After all, too much screen time is widely accepted as a leading culprit in heavy TV watchers’ weight gain, regular video viewers’ long stretches of idleness and a collection of other unhealthy, technology-related habits. But such devices do not always have to be bad for one’s health and a long list of health-focused smartphone apps provide the proof. When looking for digital help maintaining a healthy lifestyle, health-conscious consumers can consider these six highly rated apps that can...

Apr

05

2021

Research Shows Kids’ Screen Time on the Rise During Pandemic

In the digital era, excessive screen time for children had already become a persistent and growing concern among American parents. And, perhaps predictably, new research shows the societal effects of the COVID-19 pandemic have only served to exaggerate the issue. According to an August 2020 survey conducted by Morning Consult, added time spent at home in an effort to curtail the spread of COVID-19 has led to a significant increase in the time American children are spending on screened devices such as smartphones, computers and tablets. Of the 899 parents with children ages 17 and under polled in the August...