FTC is always searching for new ways to make life a little easier for its customers.
That is why the company developed the MyFTC app, designing it entirely around the tools and features used most often. It is available for download at the Apple App Store and the Google Play Store.
What Can the MyFTC App Do?
Here is a quick look at what users can do with just a simple tap:
- Enhanced customer support via chat, FAQs and troubleshooting guides
- Mobile payment options for seamless bill payment and other account transactions
- Self-help options that ease a range of customer service queries
- Select paperless billing
- Payment history and bill statements for up to twelve months
- Easy access to report a service issue
When considering the main reasons people typically contact a customer service team, it turns out that MyFTC handles most of them in seconds. Whether users need to troubleshoot tech issues, check to see if they are eligible for upgrades of their wireless devices or simply pay their bill, the app has them covered.
Right from the main home screen, account holders can also view their current internet plans, browse exclusive special offers and request repair. It gives them total control of their account, anytime and anywhere, without ever needing a computer.
For those who have not downloaded it yet, a quick trip to the app store will let them check this convenient tool off their to-do list.
