Lifeline Assistance can help qualified customers get phone service and pay their bills. These are public programs implemented by local telephone companies that help eligible households pay for basic telephone installation costs and monthly services or monthly wireless telephone plans. Click here for more information, online. To determine your eligibility or for more information call the Office of Regulatory Staff at 866-788-6565 to determine your eligibility for the Lifeline Program. Your case manager at DSS or DHHS can also give you more information.