Maintenance Plan
The Mobile Maintenance Program provides coverage for your mobile phone against damage or loss due to fire, theft, vandalism, liquids and certain physical damage.
Program Details
- $6.99 monthly fee per device added to your FTC Wireless bill.
- Mobile protection must be added within 30 days of activation or upgrade.
- The maintenance claim fee is based on tiers determined by non-contract cost of device at time of claim. To find out the tier of your device please call Customer Service at 888-218-5050.
- Tier 1- $50 • Tier 2- $125 • Tier 3- $199 • Tier 4- $249 • Tier 5- $349
- Two claims per line with maintenance are allowed per calendar year.
To File a Maintenance Claim
For stolen handsets, report the incident to the local police department and obtain a police report number. For lost or stolen handsets, contact FTC Wireless immediately to suspend your service and protect yourself against unauthorized charges. Call 803-469-4327 or 1-800-671-0303 to report your loss. An FTC Customer Service Representative will be happy to help you.
Click here for the complete Maintenance Plan Coverage Summary.
