Upcoming Payment System Upgrade Notice
We're excited to announce the deployment of our new payment software on Sunday, July 12, 2026. This upgrade will help enhance our payment processing capabilities and improve the overall customer experience.
From 10:00 AM – 4:00 PM, the following applications will be temporarily unavailable during the upgrade:
- Automated telephone bill payment system
- Payments on the online portal or in the MyFTC app
We appreciate your patience and understanding as we implement these important system upgrades.
Disconnecting TV service
If for some reason you wish to disconnect your TV service, contact Customer Service at888-218-5050. We want to give our customers the opportunity to provide feedback and make the process convenient. We do not offer cancellations of service online.
