Upcoming Payment System Upgrade Notice

We're excited to announce the deployment of our new payment software on Sunday, July 12, 2026. This upgrade will help enhance our payment processing capabilities and improve the overall customer experience.

From 10:00 AM – 4:00 PM, the following applications will be temporarily unavailable during the upgrade:
- Automated telephone bill payment system
- Payments on the online portal or in the MyFTC app

We appreciate your patience and understanding as we implement these important system upgrades.

Ordering VOD programs

FTC Video On Demand (VOD) Programming is easy to find and order. Here is how you do it:

First, launch the FTC VOD library from the main menu by selecting VOD
Then press OK to browse a list of videos or simply press the VOD button and follow the same process
Use your Left and Right Arrow buttons on the remote control to navigate through the categories and your Up and Down Arrow buttons to move through the lists until you find the program you want to purchase
When you highlight the program you want to purchase, press OK

Then a program information screen will be displayed showing the title, price, rental period, and detailed information about the program.
To purchase the program: