As the digital world becomes a bigger part of consumers’ lives, everyday activities ranging from shopping and entertainment to socializing and schooling are either moving entirely online or are seeing critical components facilitated there. And in the business world, where…
Even in the best of economic times, customer churn is a harsh reality that all businesses must deal with, no matter how high the quality of their products or how elevated their level of service. And after a long-running crisis…
FTC IT Solutions is offering a word of warning for businesses considering the latest round of updates to Microsoft Windows — be aware that some users have reported common problems after installing the updates. First made available in March 2021,…
In the digital era, excessive screen time for children had already become a persistent and growing concern among American parents. And, perhaps predictably, new research shows the societal effects of the COVID-19 pandemic have only served to exaggerate the issue.…
Even before a global pandemic forced millions of U.S. consumers to take their shopping activities online, e-commerce had clearly become a force to be reckoned with in the modern marketplace. In fact, with online sales of physical goods nearing $350…
Ready for Rover to get in on the app act? While modern technology has yet to reach the point where our four-legged friends are actively using smartphones and their associated apps, there are a number of apps that consumers can…
While many of today’s consumers may think of drones as kids’ toys (and the recreational versions can indeed be a lot of fun to play with, even grown-ups must admit), these technological tools are much more than a flying evolution…
Regular text and email users (and most everybody else by now, really) are likely familiar with emoji. These wildly popular images, symbols and icons are regularly used in text messages and emails, and they offer a simple way to quickly…
FTC is transitioning the development of its directory, including its yellow pages, to the nation’s largest and oldest directory publisher of rural telephone cooperatives. Vivial, formerly known as the Berry Company and based out of Dayton, OH, will be taking…
Upon going into effect on Jan. 1, 2020, the California Consumer Privacy Act (CCPA) sent shock waves across the online business and marketing worlds by ushering in the nation’s toughest consumer-geared digital privacy protections. For many enterprises doing in-person or…
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