If you use a mail “client” such as Microsoft Outlook, Thunderbird, or Apple Mail – or if you use the built-in mail client on your phone, you must change your email settings to the following:
IMAP/POP3 access
Username: Your entire FTC email address
POP3/IMAP Server address: mail.ftc-i.net
POP3s Port: 995
IMAPs Port: 993
Connection Security: SSL/TLS
Authentication Method: Password
Outgoing SMTP access
Username: Your entire FTC email address
SMTP Server address: smtp.ftc-i.net
SMTP Port: 465
Connection Security: SSL/TLS
Authentication Method: Password
