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Reporting and checking the status of internet issues

To report or check the status of an internet issue, contact Technical Support at 611 from any working FTC phone or 888-218-5050 (24 hours a day, 7 days a week).

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  1. Reporting spam
  2. Email server settings
  3. Signing in and out of your account
  4. Changing your Wi-Fi password
  5. Bill payment options
  6. Refund status
  7. Reporting phishing
  8. Purpose of Connection Protection
  9. Contacting Customer Service
  10. Discovering unclaimed credits