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issues

If you can’t sign into your email account, contact Technical Support at 611 from any working FTC phone or 888-218-5050 (24 hours a day, 7 days a week).

 Possible issues:

“Oh Snap” message appears when navigating to or the bookmarks to that address.

Fix: Click “Oh Snap” to pass through to the secure website Update bookmarks to 

Bad credentials logging into https://webmail.

Fix: Verify username is in the format