If you can’t sign into your email account, contact Technical Support at 611 from any working FTC phone or 888-218-5050 (24 hours a day, 7 days a week).
Possible issues:
“Oh Snap” message appears when navigating to webmail.ftc-i.net or the bookmarks to that address.
Fix: Click “Oh Snap” to pass through to the secure website https://webmail.ftc-i.net. Update bookmarks to https://webmail.ftc-i.net
Bad credentials logging into https://webmail. ftc-i.net.
Fix: Verify username is in the format username@ftc-i.net.
