Frequently Asked Questions: Remote Monitoring


With the proper Pass Code, your account information can be updated by calling our security monitoring station at 800-438-4171.

The standard range for these devices is 200 feet. This may vary depending upon your area, your surroundings, or the strength of the device’s battery.

Most systems have the ability to support both wired and wireless devices. In some cases, wireless devices can be retrofitted to work with older alarm systems.

Contact Customer Service at 888-218-5050 to have your remote disabled.

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